London City Pilates
T: 020 7236 3334
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Privacy Policy

London City Pilates is trading under the name of London City Physiotherapy.

This site is owned and operated by London City Physiotherapy Ltd (whose registered office is based at 53 Cavendish Road, Road, London, SW12 0BL and whose registered number is 05661190). Pilates classes (or other fitness and exercise classes) are supplied by London City Physiotherapy Limited

This privacy policy sets out our privacy practises. We would be grateful if you would take the time to read this policy as it will explain to you how your personal information will be dealt with by us.

By using our London City Pilates Studio, you unconditionally agree to be bound by this privacy policy. From time to time additional features, functions, services or products are incorporated into our website. We do this in order to be able to offer to you the best possible service. This and our ongoing commitment to protecting the privacy of your personal information may result in occasional changes to this privacy policy. We would ask you to please refer back to this privacy policy regularly to review any changes. If you have any questions surrounding this policy please feel free to contact us at London City Pilates.

What do we collect and use personal information for? We do this so that we may be able to:

  • Process orders, payments or applications which you have submitted
  • Administer your accounts and bookings
  • Resolve and anticipate problems with any service supplied to you
  • Customised our services we provide for you
  • Carry out analysis’s of our services in order to improve efficiency and quality to maintain a high standard
  • Send you information with regards to our services (Only if you have opted to receive this information)

At London City Pilates please be aware that we do not share your data with any third party, other than those utilised to service our business.

Disclosing your personal information to others

Your personal information will be used in the manner stated above, however we will not disclose any personal information without your authorisation unless we are legally entitled or obliged to do so. Our policy is to never sell or share your data.

Upkeep of our records

In the hope of keeping our records as up to date as possible, we would request that you contact us at any time to update any changes that may occur.

Non personal information

We may from time to time automatically collect non-personal information about your internet browsing habits pertaining to our website. Such as information about the related search engines or third party sites that have been used to locate our site.

Information about services and products

Our hope is that we provide you with the very best level of service, where you have agreed to receive this information we may from time to time send you details of services and products that we feel may be of interest to you.

Maintaining our standards of service

We strive to maintain a high standard and to do so we may use emails or questionnaires that we will send to you (Only if you have agreed to receive such correspondence from us). Our security and safeguard measures we use to protect our user’s private information is at a high standard and leading quality.

IP addresses/LOG files

Our web server automatically recognises IP addresses. This information is used to assist us maintain our site and to collect statistical data.


These are designed to store non-personal data, pertaining to our site, on your computer, such as remembering how often you visited the site and when. You can block these cookies, however some of our services may not work as they rely on the cookies to function.

Privacy Policies of third party sites

London City Pilates cannot accept responsibility for third party sites and their privacy policies, even if they have been accessed through our site.

Your rights

Should you so wish, you of course have the right to request that we do not use your personal data for marketing purposes. You can exercise your right by checking certain boxes at the registration phase when joining our site. All personal information is stored and maintain according to the Personal Information Protection and Electronic Documents act (2000).


Queries relating to this policy should be directed to London City Pilates.